tips, tools, and insights for associations, user groups, and nonprofits

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The Nova Communities Podcast provides tips, tools, and insights to help volunteers and staff make a bigger impact on the organizations they serve.

Each episode takes you behind the scenes with successful influencers to share insights
and actionable takeaways to build and empower your communities.

Follow along on social media at #NovaCommunities.

I'm a Community and Operations Strategist for mission-driven organizations who loves helping them see their potential so they can maximize their impact. I've seen firsthand how shared experience has the potential to inspire passion and positive action, so I'm thrilled to bring those experiences and more to you on the podcast.

... and I love volunteer driven organizations!

I'm Emily Hendershot


i'd love to connect on social media

recently on the nova communities podcast

An Operations Integration Day is a time for staff to come together to audit and clean up member communications, workflows, and systems to help you maximize your impact and drive member retention.

Leadership, Membership, Podcast

Optimizing Operations to Increase Member Retention

Bill Coon, Founder and Board President of the Keep Swimming Foundation, joins us to share the mission of the organization, progress to date, and lessons learned. His powerful message showcases the impact being made through their work and will inspire you in yours.

Community, Leadership, Podcast

Community Spotlight: Keep Swimming Foundation

We all know creating a strategic plan is important for our organizations, but how do we know if we’re doing it right? There isn’t a one-size-fits-all solution. On this week’s episode of The Nova Communities Podcast, we speak with Sarah Olivieri of PivotGround on why we should ditch the way we’ve been doing strategic plans. […]

Leadership, Podcast

Why You Should Ditch the Way You’re Doing Strategic Plans

Building and cultivating a dynamic Board team requires more than simply training, but rather the creation of a thoughtful and intentional program to define, recruit, orient, engage, and evaluate your Board team. 

Governance, Leadership

Defining + Evaluating Board Needs with Greg Nielsen

Most organizations define their vision and focus through a strategic plan, but not all our organizations are good about evaluating the impact being made. Maybe we measure the number of people served or services delivered, but how do we track the overall difference we are making in our communities? Today’s guest is passionate about building […]

Governance, Leadership

Using Logic Models to Understand Impact

Have you ever met someone who changes your thinking in a profound way? They challenge what you thought you knew with an energy and enthusiasm that’s contagious. Or maybe it’s a way of thinking you have too, but you were never able to put it into words properly. Enter Neen James. Neen has a boundless […]


Attention Pays with Neen James

Rob discusses how BoardLead connects talent with opportunity, how to prepare to make an impact at the board level, and the greatest factor board members can contribute to the organizations they serve.

Governance, Leadership

Training New Board Members for High Impact

After reflecting on his leadership style and how it impacts his team, Dan and I dive into the importance of building a strong, collaborative environment to successfully empower employees and help organizations reach their goals.


Leadership and Team Culture with Dan Flowers | 003

Mark Thorsby of FrontWheel Consulting joins us as we talk about Governance and Riding a Bicycle. This simple yet effective methodology will have you seeing your Board in a new light and will help clarify the roles and responsibilities of key stakeholders in your organization.

Governance, Leadership, Volunteer Engagement

Governance + Riding a Bicycle with Mark Thorsby | 002

I want this podcast to be a place where we can continue to dream big on how our organizations impact our communities, industries – and even the world. I’m here to serve you so you can best serve your stakeholders – however you define them.

Leadership, Nova Business

The Nova Communities Podcast | 001


You captured me so well! I never thought I was photogenic. Thanks for making me look fabulous!

Nova Strategies LLC

Many association executives are overwhelmed by all the priorities they must juggle. With a clear action plan, you’ll find the clarity and focus you’ve been looking for to maximize your impact.